Claims Happen, Continued

With the addition of Pat Ballock in Birmingham, a determined claims unit was established. Rising medical costs affect our bottom line now more than ever. Often resolution of a claim does not include our future medical exposure. Pat’s extensive medical background is proving to be invaluable in mitigating ongoing medical expenses.

Our Birmingham claims department has been reorganized to function more as a stand-alone claims operation. Elaine Perkins is the supervisor of the Birmingham operation. In addition, Birmingham provides support to the branch offices. Ted Roose continues to be responsible for all our claim operations. Donna Shenesky has been added to the Home Office staff handling a multitude of compliance issues, both internal and external.

In addition to Workers’ Compensation, staff members in each of our offices handle multi-line claims for the other lines we insure. They are often faced with unusual and challenging claim circumstances.

Our Lexington office is enjoying settling into their new location. They handle multi-line claims as well.

We pride ourselves in reviewing every open claim on an ongoing basis. Quarterly, Home Office staff meets with each adjuster to discuss claim activity and reserve issues. Nowhere in the insurance industry will you find a claims staff that keeps a closer eye on losses than AMIC!!

Beyond handling AMIC claims our Third Party Administration companies provide multi-line claim services for other carriers, self-insured employers and guarantee funds.

As Horace Greely said “GO WEST.” We are excited about our growing opportunities in several western states!!