CGH Claims Service: Goals

Our goal is to provide our clients with the highest quality claims service. We know that successful claims service requires us to work in partnership with our clients. To achieve this goal, CGH staff will:

• Take time to learn your business and your needs
• Tailor our services to your specific needs
• Perform prompt investigations
• Direct medical activity
• Issue indemnity payments
• Assist legal counsel in designing defense strategies
• File state forms
• Identify fraudulent activity
• Participate in claims reviews
• Provide online access to your claim data

We know that a long-term relationship with our client is based on our ability to provide the best possible claims service. Our top priority will always be to provide exceptional service.